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Read Our Privacy Policy

Privacy Policy

Meridian Horizon Bank ("Meridian Horizon Bank," "we," "our," or "us") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, protect, and disclose information when you interact with our website, digital platforms, products, and services.

 

1. Information We Collect

Depending on how you interact with us, we may collect information including:

Full name

Date of birth

Contact information

Residential or business address

Government-issued identification information

Account information

Transaction information

Financial information

Device and technical information

IP address and general usage information

Information provided when contacting customer support

 

2. How We Use Your Information

We may use personal information to:

Provide and manage financial services

Create and maintain customer accounts

Verify customer identity

Process transactions

Prevent fraud and financial crime

Comply with applicable laws and regulations

Communicate with customers

Provide customer support

Improve our products and services

Maintain platform security

Resolve disputes and enforce applicable agreements

 

3. Know Your Customer and Compliance

As a financial services provider, we may be required to collect and verify information about customers and beneficial owners for identity verification, fraud prevention, anti-money laundering, sanctions screening, and other regulatory compliance purposes.

 

4. Information Sharing

We may share information where necessary with service providers, technology partners, financial institutions, payment processors, regulators, law enforcement agencies, professional advisers, or other authorized parties where permitted or required by applicable law.

We do not sell personal information for purposes prohibited by applicable law.

 

5. Data Security

We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

 

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and fulfill legitimate business purposes.

 

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, analytics, and user experience.

 

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights relating to your personal information, including rights to access, correct, delete, restrict, or object to certain processing activities.

Requests may be submitted through our official customer support channels.

 

9. Children's Privacy

Our services are not intended for individuals who are not legally eligible to use financial services under applicable laws and regulations.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

 

11. Contact Us

For privacy-related questions or requests, contact:

Meridian Horizon Bank
Email: support@meridianhorizon.xyz
Website: meridianhorizon.xyz

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